FAQ
Frequently asked questions
What material is the water bottle made of?
The bottle is made of BPA-free organic food-grade silicone, surpassing LFGB, SGS, and FDA certification to ensure safety in drinking.
Is it safe to use this bottle for hot beverages?
Yes, the bottle has excellent heat resistance, ranging from -50 to 200°C, making it suitable for both hot and cold beverages.
Is it easy to clean?
Yes, the wide-mouth design makes it easier to clean the interior of the container, while the silicone material makes it odor-resistant and easy to wash. Additionally, it is dishwasher safe for added convenience.
Does the bottle have a leak-proof seal?
Yes, the patented screw cap ensures leak-proof and splash-proof performance, ensuring a tight seal during transportation.
Is it suitable for outdoor sports activities?
Absolutely! The bottle is lightweight, durable, and perfect for all outdoor activities.
Is it easy to carry?
Yes, the bottle is foldable and compact, making it easy to carry in a backpack or bag.
Is it available in different colors?
Yes, the bottle is available in a variety of vibrant colors to suit your style and preferences.
Is it suitable for daily use?
Yes, the bottle is lightweight, convenient, and suitable for daily use in the office, gym, or while traveling.
Is it suitable for hot and cold liquids?
Yes, the bottle is suitable for both hot and cold liquids due to its excellent heat and cold resistance.
Returns / Exchanges
what's your return policy?
we have a 30 day return policy! please check our full policy below :)
how do i cancel my order?
Email us as soon as possible! If your order has already shipped, you'll have to wait until you receive your order, then start a return by contacting us: Here
Tracking
how do i track my order?
after your order is shipped, you'll receive an email with the tracking number for you to follow the progress :)
when will tracking be updated?
tracking can take a couple days to update once shipped.
when will i get my order?
UK-NL-DE-FR: 3-5 Business Days